Leading a major 4 year strategic business transformation and digital change programme for Allianz Engineering delivering handheld technology to enable ‘point of activity’ reporting and improved ways of working to over 600 Engineer Surveyor’s across the UK. DC Technology Consulting helped shape the Engineering Modernisation Programme from the outset then moved to be main delivery conduit between key internal projects, operations, key stakeholders and major external suppliers to plan and deliver devices, bespoke training and rollout to meet specified benefits linked to workforce productivity targets all supported by bespoke Management Information. We are currently leading on the final phase of delivery to enable the final two additional Engineer Surveyor disciplines and are we also developing plans in conjunction with Operations to enable further ongoing value add change.
Ground up specification and delivery of the UKs first large scale enterprise iPhone (oPhone) rollout to 8000 Openreach Engineers and workforce managers across mainland UK, Ireland and Channel Islands. DC Technology Consulting had significant involvement in moving the initial project forward to business case, initial trials then into large scale formal delivery by working with with key external technology suppliers such as Vodafone, Apple and GOOD Technology. Significant working with internal senior management and hands on operational fieldforce working to select and train staff through initial device trials to UK wide rollout. DC Technology Consulting built the in house capability to design, test and release specific bespoke telephony and broadband install, test and repair apps. Commissioned external network experts to enable a country wide Wi-Fi service optimisation improvement plan where existing Wi-Fi and 3G data coverage was often limited. Supported transition into full business as usual service offering which now supports over 16,000 iOS and other devices used extensively throughout UK operations.
DC Technology Consulting advised Group Security & Fraud within Lloyds Banking Group on the use of devices and Apps for mobile middle managers and also Group IT on licence agreements and how valuable customer data collected through operations must be managed and made secure using big data storage.
Complete case study overviews for all major change programmes can be arranged on request.